FREQUENTLY ASKED QUESTIONS
We currently only accept Paypal and credit card payments through PayPal. More payment methods will be added in the future.
Our prices is displayed in US Dollars.
We offer FREE SHIPPING in the following countries “Limited Time Offer“. Expect delivery in 3 to 6 Weeks.
- The United States
- The United Kingdom
MONEY BACK GUARANTEE if you did not receive your product in 60 days.
You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
All sales are final. We do not accept returns for refund or exchange, at the exception of items damaged in transit. All returned items must be sent back to us unopened, unused and in their original condition. We reserve the right to refuse a refund or exchange.
Refunds and Exchanges
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at firstname.lastname@example.org with pictures of the damaged items, then return the damaged item to us. Upon the receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.
Please note if it has been over 7 days from the date you received your item(s), then we are unable to accept your return.
Lost or Stolen Packages
TyreStrap is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, TyreStrap will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.
There are a very little percentage of vehicles which are not suited for TyreStrap. However, It is important to make sure that TyreStrap and the strap have sufficient room to make unobstructed and full rotation with clearance from other parts on your vehicle.
The hubcaps must be removed prior to use. As long as there are holes with enough clearance in the wheel for the strap to go through, they will fit on steel wheels.
We strongly recommend to put a TyreStrap on each of the “drive” wheels. This will guarantee that whichever wheel the power is applied to will get the benefit of the TyreStrap to get you unstuck. Otherwise the wheel without it may just spin freely.
It is still recommended to have two pairs installed for getting yourself unstuck from the most difficult circumstances for better result.
Under normal circumstances if TyreStrap is used at the first sign of getting stuck (as soon as tires begin to lose traction and spin) and before a vehicle is totally bottomed out, TyreStrap will get you unstuck.
TyreStrap can be used over and over again. However, it is important to inspect them for excessive wear and tear prior to each use. If any deformities are evident discard and do not reuse. Your safety is our TOP PRIORITY.
Unlike “mat” or “chain” products, TyreStrap is invented and designed to install on vehicles with ease. It will provide the most traction needed to get back to stable terrain since they are installed on the wheels.